A Message From Grocemania's Founder

 

In light of the uncertainty we all face in our daily lives with the outbreak of COVID-19 (Coronavirus), we wanted to write to you directly to keep you informed of the steps we have taken at Grocemania to ensure we are prepared for all scenarios. My absolute number one priority is the safety of customers, riders and stores, no matter what happens.


Grocemania is here to help

We know that people’s day-to-day lives are disrupted right now because of Coronavirus, and we’re working hard to ensure we provide the best service to you during this period. You can still order groceries, kitchen, and household products from local stores and supermarkets on the Grocemania app/website, making everyday life that much easier.

 

We have a dedicated team available at any time of any day to answer questions related to Coronavirus, so you know you have the support you need from us.

 

Community comes first

We’ve launched a fund to support our riders who are at the heart of our business. We want to ensure they stay safe while working, so riders who are diagnosed with Coronavirus and find that they are unable to work during this period are eligible for financial support.

 

As well as supporting our riders, we are sending frequent updates to our retail (stores) partners to share advice with them on what they can do to ensure food is prepared safely and packaged correctly for delivery.

 

We’re also actively working with Public Health Authorities to seek regular advice so we can prepare for any outcome as the situation evolves.

 

Throughout this time, we’ll be relentlessly focussed on doing everything we can to support the restaurants and riders working with us, and to bring you safe deliveries from the best restaurants across the country.

 

Best wishes,

Askar Bulegenov

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