Whether you are one of our lovely customers or one of our largest partners, we deeply value the trust you gave us by using Grocemania and want to say “thank you” for it. 

The latest changes to our Terms of Service and Privacy Policy demonstrate both our commitment to keep your trust and our dedication towards a product that always puts your privacy and your data, and the privacy and data of your business clients, first. Below is a summary of the changes made in April 2018 to both of these documents.

Terms of Service

  • Added the General Data Protection Regulation (GDPR) into the applicable laws governing the terms
  • Added the definition of Personal Data and incorporated it into the terms in order to denote our commitment to protecting it
  • Added information and a link to how users can sign a Data Processing Agreement (DPA) with us if they desire or are required to do so by law
  • Added greater clarity that we require our users/customers to use our service in accordance with the laws they are regulated by

Privacy Policy

  • Given the Privacy Policy governs how we store and process your data, we made a significant change to its structure to position it more clearly to our intended audience (our users, customers, and visitors to https://grocemania.co.uk ) and make it easier to read and understand
    • While well-intentioned, the previous version read as complicated and was occasionally confusing for many of our customers and users, since it addressed our privacy commitment to everyone (including our partners' end-users). This has now been made clearer and simpler.
  • Added a procedure breakdown of a data disclosure information to the delivery personnel during the delivery process (3. DISCLOSURE OF YOUR INFORMATION)
  • Outlined your rights to your data and our commitment to safeguarding your rights
  • Added our commitment to notifying our customer and users of any security breach that affected their personal data within 72 hours of our awareness of such breach (SECURITY AND DATA RETENTION)
  • Denoted the specific articles of GDPR that relate to certain processing of data for the purposes specified

These changes strengthen our commitment to you and better denote that you are in control of the data captured and stored by our service.These changes also align with our commitment to the General Data Protection Regulation (GDPR).

Next steps:

These updates will go into effect for existing users and customers on the 25th of May 2018 (30 calendar days from the blog post being published). New users will be governed by the updated Terms of Service and Privacy Policy starting from 25th of April 2018.

We also have the marked up versions of the Terms of Service and Privacy Policy for individuals or organizations who prefer to see changes in this form.

Lastly, if you need or would like to sign our Data Processing Agreement that denotes how Grocemania handles the data we process on behalf of our users and customers, you can do so by visiting our Data Processing Agreement page.

If you have any questions or queries please email us legal@grocemania.co.uk with a detailed description of your concerns. We'll do our best to resolve such issues as soon as possible.


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